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Customer service

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FAQ

Common questions

  • How do I add a new FAQ?
    To add a new FAQ, follow these steps: Click the Manage FAQs button. In your site's dashboard, click Add New and choose the Question and Answer option. Each new question and answer must be assigned to a category. Save and publish. You can always edit your FAQs, reorder them and select other categories.
  • Can I insert an image, video or GIF to an FAQ?
    Yes. To add media, follow these steps: Enter the application settings Click Manage FAQ Create or select the question you'd like to add media to When editing your reply, click on the video, image, or GIF icon Add media from your collection and save.
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